99cuci Privacy Policy
We are committed to protecting your personal information responsibly. Read how 99cuci collects, uses, and safeguards your data when you use our platform.
What Information Does 99cuci Collect?
Account & User Information
We collect information you provide during account registration, including your full name, email address, phone number, and identity verification details, to secure your account and comply with relevant regulations.
Device & Browser Data
Monitoring is carried out on device type, web browser, IP address, and user sessions to improve platform performance and maintain operational security.
Payment & Transaction Information
All financial transactions in MYR are recorded, including the payment method used. These are handled in accordance with industry security standards and are not retained beyond the required period.
Cookies & Tracking
Cookies are used to ensure a smooth user experience and personalise content. We also use tracking technologies for traffic analytics and relevant advertising, in line with applicable laws and user preferences.
How Does 99cuci Use Your Information?
- Processing your account registration and verification.
- Managing deposit and withdrawal transactions securely.
- Delivering a personalised experience and optimising platform performance.
- Providing customer support and handling your enquiries promptly.
- Complying with applicable regulations and legal enforcement.
- Analysing data for product improvement and more effective marketing.
Security Measures & Data Storage
99cuci employs advanced security technologies, including SSL encryption and multi-layered security protocols, to protect your data from unauthorised access. Data is stored on servers monitored 24/7 with strict access controls and regular audits to ensure its integrity and security.
We retain your data only for as long as required for legal and operational purposes. Once that period has lapsed, data is securely deleted or anonymised.
Does 99cuci Share Information with Third Parties?
Your personal information will not be sold or shared with third parties without consent, except where necessary to:
- Processing payments and transactions through payment service providers.
- Complying with legislation or directives from lawful authorities.
- Supporting technology and service improvements through authorised third parties who are bound by confidentiality agreements.
We ensure all third parties are held to high privacy and security standards.
User Rights Regarding Personal Data
Access, Correction & Deletion
You have the right to request access to the personal data we hold about you, correct any inaccuracies, or request deletion within the limits permitted by law.
For such requests, please contact our support team at [email protected] with full details for the identity verification process.
Changes to the Privacy Policy
99cuci reserves the right to update this privacy policy from time to time to comply with new regulations or to enhance data protection. Significant changes will be announced via the platform or official email. We recommend users review this page periodically for the latest information.